Amc Theatres - Worst Website, Bar None
AMC Theaters has the worst company website I've used in years.It was very bad before being redesigned.
Now it's horrible. Today it is literally impossible to buy a ticket, and since the local AMC theater has gone to reserved seating, there is no way I'm going to just show up at the theater without a reserved seat and take whatever crappy front- or back-row corner seat is left, if any. The redesign was obviously focused on making the website prettier/flashier. What they completely missed in the redesign is *nothing* is more important than basic functionality.
If the basic website doesn't work, nobody cares how pretty it is. And it's not pretty. Sure, it has a lot of graphical content, but the user interface is horribly cumbersome. Even when I can get it to work, it is very hard to do the basics: 1.
Find a movie I want to watch. 2. Find it showing in a regular old non-IMAX, non-Dolby, non-3D theater. 3.
Find showtimes. 4. Pick a decent open seat (no front- or back-row corner seats). 5.
Buy a ticket. 6. Get the ticket on my phone, if possible, or at least be able to print it out. That's it.
If you can't do that, give up. Get out of the business. Sell AMC to another company. Fire your three highest levels of executives.
Do *something*. But stop pretending you're doing anything close to a competent job of running a company.
I didn't like: Website.
Review #1022557 is a subjective opinion of a user.