Decatur, Alabama
Not resolved
1.6
Details
0 comments

AMC is after the almighty buck... instead of good value and service to its customers.

They closed the front ticket windows so that they can try to sell you the drinks and popcorn at the same time they sell you the ticket. This causes long delays for the people who do not want to buy any of there overpriced refreshments. I was at the Florence Alabama theater tonight, and a major picture release was showing. they had 2 sales stations open out of ten...

It took 40 minutes in line to buy a ticket. I often go to the nearby Drive in movie on the weekends. for 1/2 the cost.

there are theatres within 60 miles that offer a much better value and service.

this was the fourth time the movie experience was so bad. I hope they will be getting some sort of competition from Malco or Cinimark.

Product or Service Mentioned: Amc Theatres Movie Theater Facility.

Reason of review: Poor customer service.

Amc Theatres Cons: Long lines and no discounts.

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