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Amc Theatres in Chandler, Arizona - Filthy disgusting theaters, understaffed

1.0
Details
Amc Theatres - Filthy disgusting theaters, understaffed
Amc Theatres - Filthy disgusting theaters, understaffed
Amc Theatres - Filthy disgusting theaters, understaffed
Amc Theatres - Filthy disgusting theaters, understaffed
Amc Theatres - Filthy disgusting theaters, understaffed
We are so tired of waking into filthy AMC theaters, especially the one in Ahwatukhee, Chandler AZ. We’ve complained so many times. We’ve also encountered issues with customer theft, unruly young people, and even sex in bathrooms. Back to Harkins we go. AMC isn’t worth the $20/month A-List In Comparison to the absolutely gross conditions we experience. This has been a problem at this specific theater for over a year.
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Review
#1608097 Review #1608097 is a subjective opinion of poster.
Product
Amc Theatres Facility
Cons
  • Dissatisfaction
Reason of review
Bad quality
Tags
  • bad service
  • Amc Filthy Conditions
Featured
1.9
Details
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
AMC Theater in Rockaway NJ is one of the better theaters in the chain and it's dirty, understaffed, untrained, unmanaged, etc, etc. To start management is usually under 30 and hiding in the back office. They don't help when the lines get long or concession lines are...
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1 comment
Anonymous
#1700446

Guess what dude, movie theaters are managed and employed by people who are kids. They don't give a damn about your experience, only that you spend your money, are in and out, and don't open your mouth.

Grats you were in the concession business for 35 years. No one at Rockaway cares.

Review
#1164898 Review #1164898 is a subjective opinion of poster.
Service
Amc Theatres Sanitary Conditions
Pros
  • Location
Cons
  • Poor service
  • Horrible service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Amc Theatres - Complaint of manager
Amc Theatres - Complaint of manager
Amc Theatres - Complaint of manager
Amc Theatres - Complaint of manager
Amc Theatres - Complaint of manager
I am furious that a man who did not identify himself tapped my shoulder wearing a du-rag, and fitted sports cap demanding I shut off my phone. I told him I was not shutting off my device that it was already silenced. I received a FaceTime and audio call which is on a...
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1 comment
Anonymous
#1758208

Thank you AMC team for kicking out customers who use their cell phones. I hope this is done in other theaters as well. No refund should be given.

Review
#1671866 Review #1671866 is a subjective opinion of poster.
Service
Amc Theatres Manager
Pros
  • Recliner seating
  • Location
Cons
  • Poor customer service
  • Employees need to handle difficult customers better
Reason of review
Poor customer service
Loss
$70
Preferred solution
Let the company propose a solution
Tags
  • bad service
  • Nightmare Experience
  • Just HELP PLEASE

Amc Theatres - Disgusting complex

1.4
Details
Amc Theatres - Disgusting complex
Amc Theatres - Disgusting complex
Amc Theatres - Disgusting complex
This was the worst I have ever seen this complex , it use to be my favorite. We will never return again!!! Chairs are all mostly broken, dust cobwebs galore. It you could only smell it. Straight up urine, mold. The bathroom smells better,which is really sad.
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Review
#1655689 Review #1655689 is a subjective opinion of poster.
Service
Amc Theatres Sanitary Conditions
Reason of review
Disgusting
3.2
Details
WORST MOVIE EXPERIENCE OF MY LIFE! PLEASE SHARE! On Saturday (10/26/2019) at 9:30 pm, my friend and I had a movie reservation to see CountDown at the AMC Prairiefire in Overland Park. During the previews, around 15 - 20 teenagers walked in and just sat anywhere. If I...
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Review
#1692960 Review #1692960 is a subjective opinion of poster.
Pros
  • We always enjoyed the movies
  • Comfortable seats
Cons
  • Rude manager
  • Communication
  • Management and employees
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • AMC Century
  • bad service
  • Cost Of Ticket
  • Dishonest Ticket Sales
1.5
Details
So today I took my father, a Vet, to see, midway, at AMC HAMILTON 24. at 11 am there was a huge line for tickets because A. Every machine “just happened” to be out of paper. B. To make up for this the premier members were given their own line. Lets be honest, this...
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Review
#1703342 Review #1703342 is a subjective opinion of poster.
Product
Amc Theatres Facility
Pros
  • What is advertised is the best in the biz
Cons
  • What is delivered is the worst in the biz
Reason of review
Poor customer service
Loss
$35
Preferred solution
Free screening for veterans, with an in focus picture, and courteous staff

Amc Theatres - A-Stub Rip-OFF

1.0
Details
Beware of the AMC Stub membership. I make an early reservation for StarWars in late December and after a couple of hours I realize That day my grandmother will be at the surgery at the local hospital, so I canceled the reservation and I received the money refund but the Alist 3 movie spot will remain until the original reservation presentation get done. so in all November, I will only have 2 weekly spots per week because the StarWars for late December will be there forever. So I'm paying my monthly membership for only two movies per week. The application sucks and this is a rip-off. Beware!
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Review
#1695461 Review #1695461 is a subjective opinion of poster.
Pros
  • Good price
Cons
  • Rip-off
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Deliver product or service ordered
Tags
  • Stub Hub Ticket Scam
  • Amc - Horrible Web Site
  • A-List
2.8
Details
My self and my girlfriend regular movie watchers with AMC we went to see a movie with a Starbucks coffee because it’s cold. Our barcode scanned and we got treated bad like we did a crime by the manager Jesse in the Bronx bay plaza AMC and refunded 90% money. We are so...
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Review
#1691010 Review #1691010 is a subjective opinion of poster.
Service
Amc Theatres Customer Care
Cons
  • Very young employees and same burnout manager niss moore
  • Lack of response after customer initiated email and call
Reason of review
Poor customer service
Preferred solution
Train the manager that to know customer are the key and to treat them better with respect so they trust the company

Amc Theatres - Stubbs

5.0
Details
Great customer service everything was resolved
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Review
#1702373 Review #1702373 is a subjective opinion of poster.
Service
Amc Theatres Customer Care
Reason of review
Good customer service

Contact Amc Theatres Customer Service

Mailing Address:
AMC Entertainment, Inc.
P.O. Box 725489
Atlanta, Georgia 31139-9923
United States
Phone:
(888) 440-4262
All Amc Theatres Contacts

Amc Theatres Products and Services Reviews

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1.0
Details
Amc Theatres - Egregious Customer Service
Earlier today, I attempted to purchase movie tickets online. Using Chrome, I go to AMC's website, find my theater, find my movie, select a time. So far, so good. Then I select a seat, and confirm I was purchasing the ticket for an adult. The window loads, and I was...
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Review
#1544621 Review #1544621 is a subjective opinion of poster.
Cons
  • Management and employees
Reason of review
Poor customer service
Loss
$15