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Amc Theatres - Dine in service is worst

Happened twice in our family. You order food feom your seat. Nothing shows up for an hour. Then you have to walk out of the movie to figure out. No one has a clue. Worst experience
#1260580
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When I joined Stubs in 2001, membership was $4.00; now it is $15.00 per year and I am still waiting for the "coming soon" restoration of my movie "History"? It's been "coming soon" for more than two years. Time for class action litigation? History is part of the $15.00...
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I didn't like
  • Too cold in theaters
#1260080
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They are renovating the AMC in Antich Tennessee for like 6 months. It needed it. But it seems no matter the time if day we go or the rating, the employees just dont care about thier jobs. They are all teens that dont take anything seriously. Since when is it acceptable...
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2.0
#1259966
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WE HAVE TRIED ON THIS AND OTHER OCCASIONS TO SIGN UP FOR AMC STUBS AND PURCHASE TICKETS ONLINE BUT THE SITE IS TERRIBLE AND IMPOSSIBLE TO GET INTO. WE HAVE TRIED ON BOTH MOBILE AND ON THE LAPTOP BUT THERE IS NO OPTION FOR GUEST CHECKOUT AND THE ACCOUNT WON'T WORK....
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1.0
#1259868
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I have bought a AMC gift card and add it to my premier stub account. When i tried to book ticket. I got error. When i tried again, it was saying gift card balance is $0. when i called online support, they route me to gift card department. Again gift card department...
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#1257427
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Amc Theatres - No impressed

The operator was polite enough but didn’t sense anything was accomplished with my call. Listened to but didn’t feel anything will be done about the situation.
2.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1255322
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Horrible experience when an employee accused us of watching two movies with the same ticket. She was busy chatting away with her friend when we walked past her and then she came running behind us claiming she saw us walk out of another screen. We challenged her to see...
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1.0
#1254691
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I had a Stubs insider membership and inquired about upgrading to the premier tier . I already knew that I would not recieve any points for purchasing my tickets thru my MoviePass account but was informed among other things one of the additional benefits would be access...
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1.1
I liked
  • Customer service is non existing
I didn't like
  • Customer service
#1250989
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Amc Theatres - Tickets came late

Amc Theatres - Tickets came late
Out of 3 purchased tickets, first two were delivered to my mailbox 1h and 2h later after beginning of movie itself. They didnt refund it, neither provided a credit, or free tickets. They also didnt reply to my inquiry through customerservice@..., and their system does not respond to inquiries after the beginning of show. How convenient. Use middle man for ticket purchasing
#1250073
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Contact Amc Theatres

Mailing Address:
AMC Entertainment, Inc.
P.O. Box 725489 Atlanta, GA 31139-9923
Atlanta, GA 31139-9923
Phone:
(888) 440-4262
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After going to NOTHING but AMC for 5 years. And being a stubs premiere member. I Accidentally ordered for the wrong theater while in line so when the gentleman said oh wait wrong theater I said oh no worries I'll buy for here and then get a refund. So I thought I...
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1.0
#1249939
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