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Amc Theatres in Chandler, Arizona - Filthy disgusting theaters, understaffed

1.0
Details
Amc Theatres - Filthy disgusting theaters, understaffed
Amc Theatres - Filthy disgusting theaters, understaffed
Amc Theatres - Filthy disgusting theaters, understaffed
Amc Theatres - Filthy disgusting theaters, understaffed
Amc Theatres - Filthy disgusting theaters, understaffed
We are so tired of waking into filthy AMC theaters, especially the one in Ahwatukhee, Chandler AZ. We’ve complained so many times. We’ve also encountered issues with customer theft, unruly young people, and even sex in bathrooms. Back to Harkins we go. AMC isn’t worth the $20/month A-List In Comparison to the absolutely gross conditions we experience. This has been a problem at this specific theater for over a year.
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Review
#1608097 Review #1608097 is a subjective opinion of poster.
Product
Amc Theatres Facility
Cons
  • Dissatisfaction
Reason of review
Bad quality
Tags
  • bad service
  • Amc Filthy Conditions

Amc Theatres in West Orange, New Jersey - Bed bugs in movie theater

Amc Theatres - Bed bugs in movie theater
on 11/11 went to the amc essex greene in west orange nj theater 2 towards the end of the movie felt my neck had lumps that seemed to be bug bites and i checked myself and was all over my neck as soon as i got home took my shirt off turned it inside out and sure enough bed bugs called the theater and nothing no call back im trying to prevent it from happening to someone else
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Review
#1706073 Review #1706073 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Pros
  • Never had a problem before
Cons
  • Condition of the facility is unacceptable
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Amc Theatres in Los Angeles, California - Lack of cleaning the restrooms between showings

I am appalled with the lack of cleaning and resupplying the restroom. One restroom had no toilet paper and another stall had scotch tapes failing to keep the dispenser closed. Hire a cleaning crew because your staff are failing.
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Review
#1705669 Review #1705669 is a subjective opinion of poster.
Reason of review
Lack of cleanliness
Preferred solution
Let the company propose a solution
1.8
Details
My husband and I decided to attend a movie today at the AMC theatre on “W” Street in Pensacola, Florida. Which we rarely go to movies, however being it was Veterans Day decided we would go see a movie. When we arrived there were two lines one for regular people like us...
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2 comments
h.kitchener
#1775694

Sounds alot like Walt Disney World! They take the reserved fast pass people first and let the walk-ins wait and wait. That's the main reason we stopped going there after some three decades, twice a year.

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Review
#1705396 Review #1705396 is a subjective opinion of poster.
Product
Amc Theatres Movie Ticket
Reason of review
Poor customer service
1.5
Details
So today I took my father, a Vet, to see, midway, at AMC HAMILTON 24. at 11 am there was a huge line for tickets because A. Every machine “just happened” to be out of paper. B. To make up for this the premier members were given their own line. Lets be honest, this...
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Review
#1703342 Review #1703342 is a subjective opinion of poster.
Product
Amc Theatres Facility
Pros
  • What is advertised is the best in the biz
Cons
  • What is delivered is the worst in the biz
Reason of review
Poor customer service
Loss
$35
Preferred solution
Free screening for veterans, with an in focus picture, and courteous staff
2.8
Details
At the AMC located in Indian River Mall, Vero Beach Florida. The ticket sales line was out the door.....something I had never seen before. Time of day, 12:00 noon. Two tickets agents is all the help AMC had. What I found out once reaching the Agent-We paid for our...
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Review
#1703308 Review #1703308 is a subjective opinion of poster.

Amc Theatres - Stubbs

5.0
Details
Great customer service everything was resolved
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Review
#1702373 Review #1702373 is a subjective opinion of poster.
Service
Amc Theatres Customer Care
Reason of review
Good customer service

Amc Theatres - Refund

4.0
Details
Need a refund for two tickets
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Review
#1698869 Review #1698869 is a subjective opinion of poster.
Cons
  • Better seating
  • Line too long for tickets
Reason of review
Return, Exchange or Cancellation Policy
Loss
$27
Preferred solution
Full refund
Tags
  • Just HELP PLEASE

Amc Theatres - AMC bay terrace kicked me and my 2 kids out of the theatre for having my led flash for alerts on my phone while it was on do not disturb. AMC never contacted me in regards to this complaint.

AMC did not call or contact me in regards to this matter even when I sent them a video of the manager who approached wearing a du-rag without identifying himself. Touching me forcing me and my family to leave while trying to watch the joker.
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Review
#1698017 Review #1698017 is a subjective opinion of poster.
Service
Amc Theatres Manager
Pros
  • Location
  • Seating comfort
Cons
  • Being threatened by the manager
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

Amc Theatres - A-Stub Rip-OFF

1.0
Details
Beware of the AMC Stub membership. I make an early reservation for StarWars in late December and after a couple of hours I realize That day my grandmother will be at the surgery at the local hospital, so I canceled the reservation and I received the money refund but the Alist 3 movie spot will remain until the original reservation presentation get done. so in all November, I will only have 2 weekly spots per week because the StarWars for late December will be there forever. So I'm paying my monthly membership for only two movies per week. The application sucks and this is a rip-off. Beware!
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Review
#1695461 Review #1695461 is a subjective opinion of poster.
Pros
  • Good price
Cons
  • Rip-off
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Deliver product or service ordered
Tags
  • Stub Hub Ticket Scam
  • Amc - Horrible Web Site
  • A-List

Contact Amc Theatres Customer Service

Mailing Address:
AMC Entertainment, Inc.
P.O. Box 725489
Atlanta, Georgia 31139-9923
United States
Phone:
(888) 440-4262
All Amc Theatres Contacts

Amc Theatres Products and Services Reviews

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Amc Theatres in Spring, Texas - Showtime schedule

1.0
Details
I am a senior citizen I do not like to drive at night and I do not care for the vast bulk of your showtimes showing so late in the evening like after 7:30 PM in the evening that’s a bunch of bull!!! I pray you change your shift times to fit the preferences of the bulk of your senior citizen clients.
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Review
#1695224 Review #1695224 is a subjective opinion of poster.