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I tried to purchase tickets thru your website using a gift card. (I currently have $50 worth of gift cards). I was rejected and your comment was to go to the movie location where I could have it redeemed at the ticket counter. When I got there the lady told me that the...
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2.2
Creve Coeur, Missouri
I didn't like
  • Problem with using gift card
#1330578
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Let's face it. In Today's digital age movie theaters are hurting. In a consumer market where "in home" digital surround sound systems and 75 inch flat screens can accommodate your movie experience to its fullest, justifying a 60 dollar purchase for two to go see a...
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2.3
#1330089
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Amc Theatres - The prices of concessions change

Last time I paid 3.99 for a drink and that’s still over priced for a 1.00 on the out side but this go round the gold peak sweet tea no refil small *** bottle 6$. No more will I purchase any consessions here.
3.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1327908
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For the third time, an AMC gift card has not worked when I went to redeem it with my children. I am a teacher who has been given gift cards as a present on several occasions. With the exception of one, the others have failed and the representative stated that it was...
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1.0
#1327872
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I went to the theatre today Aug 9 2018 at 8:45pm and when we purchased the tickets they asked us for the age for evryone gave us the tickets. We were going to watch equalizer, when we got to give the tickets to enter the movie they stopped us and asked us kids ages...
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2.7
#1325940
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The wait staff are just completely terrible. You push the service button and they come 30 mins later. The good if and when it comes is cold. The drinks never arrive. It makes such a nice movie theater a bad experience. The bill they give you during the movie is always...
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2.0
#1322833
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I am a Us Marine a veteran that attempted to use my military discount to purchase tickets for a movie at the Manteca ca location but at the time of purchase I was informed that I could only use my discount after 4 pm which does not make any sense to me but I guess...
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#1321903
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AMC Showtime 12, Showtime 8, and Showplace 8 all in Springfield, Illinois. Refill scoops get the bad junk from the bottom. The first batch is usually OK but when you get refills they pile in the junk. I think it is a policy for the staff to scoop the junk off the...
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#1317075
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Preferential treatment to members is unfair to paying consumer causing excessive wait times to accommodate this the trailers are 30minutes so your movie starts 30minutes after scheduled start time. 1) Members get a separate line for tickets, concessions, seating etc......
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2.7
I liked
  • Showed movie i wanted to see
I didn't like
  • Rewards members treatment vs regular customer
#1314028
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First off i want to let AMC Theater know i don't like have to choose seats when you are getting tickets they should go back to the old way of walk in the theater & sit where you want. I also don't like the use of a ticket machine to buy the tickets. The reason i don't...
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3.8
I liked
  • Staff
  • Staff was friendly and resposive
I didn't like
  • Managers attitude and unprofessionalism
  • Assigned seating
#1311882
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