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I can honestly say I hate the New Website with a passion. Just want to see some simple showtimes.

It is a nightmare to navigate. I only want to see what is at a particular theater and the showtimes and the cost. Now it is so annoying just trying to find the basics, that I just give up. How can a company turn something as simple as trying to find a showtime into a torturous endeavor?

No wonder we don't go as often as we used to.

Going to a movie was enjoyable but AMC has turned it into a money grabbing overblown chore not worth the effort. Why did they have to over complicate something so simple?

Product or Service Mentioned: Amc Theatres Website.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jan 13, 2017.
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Anonymous
#1437337

Horrible horrible web site, horrible customer service!I've been trying to buy tickets for an hour. I keep getting a message that there's a remaining balance on my order and to add additional payments.... What additional payments and HOW?BTW I get the same message when I try to renew my membership, which I was NEVER notified if it expired.I've been on hold with their {{Redacted}}customer service (really?) for 40 minutes!I'm hanging up and NEVER GOING BACK TO AN AMC THEATER!GOOD RIDANCE F...ERS!

Anonymous
#1420380

I hate the website, it's so BLACK. Can't hardly read anything.

Do they check this page to know how bad it is?

It's horrible. Hard to find out anything.

Anonymous
#1406324

It would be amusing to see a bad website being redesigned to be a horrible website if it wasn't for the fact that I have to use it to buy tickets online now that my AMC has gone to all reserved seating. Carl/David, consider yourselves lucky, half of the time I just three bouncing dots instead of a list of showtimes.

Another joy I have experienced with the new website is being able to buy tickets online only to have AMC remove that showtime. Seriously, I''m not joking.

Then I have to call AMC customer service (another trip through ***) to get my money back so I can go back to the dumpster fire they call a website to try and buy tickets again.

Hey AMC, here is an idea, hire someone who actually does web design for a living.

Anonymous
Edinburgh, Indiana, United States #1355445

Absolutely the worse website for finding a movie I have ever seen. Google displays the movie times and movies much better than AMC. AMC website is trash

Anonymous
Roswell, Georgia, United States #1277155

Couldn't agree more! Website is a disaster!

When is AMC going to change it?

There have been numerous complaints since it was changed. AMC, please reply and tell us you will change it!

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