I have been on hold waiting for over 30 minutes - waiting for a person to answer. I have sent an email without a response.
I purchased tickets for tonight. The screen showed a confirmation number but have not received a confirmation email - over 1.5 hours after purchase. I would like a response, so I know if I have the tickets or not. I would also like to know why AMC theatre's are so hard to contact.
This is very POOR customer service. I should not have to join a program to get a response. I do not feel the need to join the STUB's club.
Please respond to customers who call and those who write emails. have not received confirmation email & can't reach customer service
Product or Service Mentioned: Amc Theatres Website.
Reason of review: Poor customer service.