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Summary of Amc Theatres Customer Service Calls

26 TOTAL CALLS
69% SUCCESSFUL CONNECTIONS
03:43 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Amc Theatres to Ask about:

Refund:

  • “Refund”
  • “To get a refund for ticket purchased on amc.com”

Payments and Charges:

  • “I was billed for a movie and recieved notickets”

Other:

  • “Online tickets”
  • “Not letting me buy tickets online”
  • “Theatre”

About Amc Theatres

Top 5 Likes about Amc Theatres

Staff was friendly and resposive, Seating is comparable to regal, Seating comfort, Only theater showing a particular movie, Nice attitudes of most employees

Top 5 Dislikes about Amc Theatres

No leadership, Rewards program alienated me as a consumer, Refund policy, Poor service, Lack of response after customer initiated email and call

Summary

AMC Theatres is a network of theaters that has a very long history. Everything started in 1900s when three brothers were traveling around the country and performed circus acts and melodramatic entertainments. In 1920 they purchased the Regent Theater in 1920. since 1963 brothers opened several theaters for small auditorium. Today it s wide network with lots of movies and trailers. Web site of the company contains all necessary information about new movies and information about tickets available. Also customers can buy gift cards directly on AMC Theatres web site. CEO Gerardo "Gerry" Lopez joined AMC Theatres in 2009 and helped them to start new level in theater industry.

Amc Theatres reviews and complaints

Amc Theatres is ranked 91 out of 1160 in Entertainment category

Area Served

USA

Payment Methods

VISA

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Amc Theatres Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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Products and Services Sold by Amc Theatres