Contact AMC Theatres Customer Service
AMC Theatres Phone Numbers and Emails
Toll-Free Number:
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(888) 440-4262Online Ticketing Order
Customer Service:
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(888) 562-4262
Events/ Guest Relations:
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(877) 262-4450
Headquarters:
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(913) 213-2000
AMC Theatres Emails:
How to Contact AMC Theatres?
Most Popular Number:
| Total calls: 3 102 | Issues resolved: 46 | Last call: Mar 19, 2025 |
AMC Theatres Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AMC Theatres Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AMC Theatres is 8884404262. 54% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 8885624262.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as AMC Theatres may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AMC Theatres Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AMC Theatres is 8884404262. 54% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 8885624262.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as AMC Theatres may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
People call AMC Theatres mainly because of refund, account, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact AMC Theatres is Customerservice@amctheater.com. 67% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
AMC Theatres Website:
AMC Theatres Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Phone Number:
Events +1 833-MEET2DAY
AMC Theatres Customer Service Reviews
I am still waiting for a response from AMC Theatres to an email that I sent them a few days ago. Since it is the weekend, I am expecting to get a response to my question this week.
Difficult to teach! I have not received reply from my first contact !
We love the staff at our anc theatre and look forward to seeing more great shows!
I am really upset my issue has not been resolved. Receive emails but has not resolved the Issues. This is very poor customer service.
How Good is AMC Theatres's Customer Service?
Summary of AMC Theatres Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AMC Theatres?
Refund Question:
- “Refund”
- “Refund money”
- “Ticket refund”
Account Question:
- “Stop subscription”
- “Reinstate my membership”
- “My membership got canceled”
Payments and Charges Question:
- “Charge”
- “Stop unauthorized payment”
- “The theater would not honor my 2 gold amc coupons”
Product/ Service Question:
- “Went to the Looney Tune movie with my family and froze to dearh. I had brought a hoodie and had the heat ont chair and it eas still freezing. I conplained twice and nothing was done. It was a miserable spring break experience.”
- “Trying to buy tickets for opening weekend of the Minecraft movie at kips bay theater in manhattan, nyc”
- “Ticket purchase”
Request for Information Question:
- “I need to talk to someone”
- “Request a refund”
- “I need to speak to a representative”
Activation/ Cancellation Question:
- “Need to cancel account”
- “Need to cancel my membership for the A-list movies”
- “Cancel membership”
Employment Question:
- “Need w2 form”
- “Stubs member ship”
- “Ticket price for seniors with stubs premiere”
Cards Question:
- “Lost my husband card in there trying to see if it’s in lost and found”
- “Lost gift card”
- “Gift card”
Return/ Replace Question:
- “I booked tickets for the wrong day and it passed”
- “Changed ISP and got a new email address. Will not let me log in”
- “Change email that tickets were bought”
Shipping and Delivery Question:
- “Never received purchased tickets that have charges pending on credit card”
- “Tickets never received”
- “Did not receive email with tickets”
Staff Question:
- “Rude customer service”
- “No service on my TV”
- “Can not watch my service”
Website/ Application Question:
- “After reinstalling of app due to buffering issues, a pop-up stated that I'll be charged the monthly fee for amc+ app instead of the 3 app bundle fee I'm already paying which includes amc+ payinginstead of app”
- “App Errors”
- “Website info for Complete Unknown in Quincy IL”
Other Question:
- “Pointd”
- “Info on airing of Bob Marley new movie”
- “Regund”
Compare AMC Theatres Customer Service To
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