Contact Information

Amc Theatres Phone Numbers

Toll-Free Number:

  • (888) 440-4262

Corporate Inquires:

  • (913) 213-2000

Customer Service:

  • (877) 262-4450

Online Ticketing Order:

  • (888) 440-4262
  • (888) 562-4262
  • (504) 887-1257
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Corporate Office Address:

AMC Entertainment, Inc.
P.O. Box 725489
Atlanta, Georgia 31139-9923
United States

Help in Social Networks:

Summary of Amc Theatres Customer Service Calls

334 TOTAL
CALLS
31% SUCCESSFUL
CONNECTIONS
04:44 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Amc Theatres to Ask about:

Refund Question:

  • “Refund or credit”
  • “Refund” , Review # 1698869
  • “Ticket error / refund” , Review # 1691812

Payments and Charges Question:

  • “Charges”
  • “Unknown charge”
  • “I was charged and i didnt make the charge”

Cards Question:

  • “Update credit card information”
  • “Problem with updating credit card on a list account”
  • “Gift card”

Product/ Service Question:

  • “Can’t get tickets”
  • “Poor overall quality”
  • “Not letting me buy tickets online”

Account Question:

  • “Can’t get online or log in my amc app”
  • “Need to reset password”
  • “Trying to use AMC on demand but won't let me register our start account”

Employment Question:

  • “Stubbs” , Review # 1702373
  • “Job application update”
  • “Stubs question”

Return/ Replace Question:

  • “Changing my movie time”
  • “Change ticket time”

Request for Information Question:

  • “Can I bring my service fog”
  • “Inquiry”
  • “Requesting refund”

Activation/ Cancellation Question:

  • “Cancel tickets”
  • “Trying to reactivate my AMCstubs membership”
  • “Cancel membership”

Website/ Application Question:

  • “App not working” , Review # 1684555
  • “Issues signing up”

Staff Question:

  • “Horrible customer service”
  • “Rude customer service”
  • “Food service”

Shipping and Delivery Question:

  • “Didnt get ticket confirmation email”

Other Question:

  • “Bed bugs in movie theater” , Review # 1706073
  • “Unsanitary Theatet”
  • “Power outage”

Amc Theatres Rating Stats

1.9 out of 5 stars
based on 312 reviews
See all 503 reviews

Rating trend

About

Top Amc Theatres Services

Customer Care, Manager, Sanitary Conditions

Top Amc Theatres Products

Movie Ticket, Gift Card, Website

Amc Theatres Pros and Cons

Pros: Movie screens and sound, Location, Staff was friendly and resposive, Staff, Showed movie i wanted to see

Cons: Customer service, Management and employees, No leadership, Managers attitude and unprofessionalism, Customer service needs retraining

Summary

AMC Theatres is a network of theaters that has a very long history. Everything started in 1900s when three brothers were traveling around the country and performed circus acts and melodramatic entertainments. In 1920 they purchased the Regent Theater in 1920. since 1963 brothers opened several theaters for small auditorium. Today it s wide network with lots of movies and trailers. Web site of the company contains all necessary information about new movies and information about tickets available. Also customers can buy gift cards directly on AMC Theatres web site. CEO Gerardo "Gerry" Lopez joined AMC Theatres in 2009 and helped them to start new level in theater industry.

Amc Theatres reviews and complaints

Amc Theatres is ranked 10 out of 251 in Cinemas and Theaters category

Area Served

USA

Payment Methods

VISADiscoverMasterCardAmerican Express

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Amc Theatres Stats

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Number of Comments

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Number of Calls

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