Contact AMC Theatres Customer Service
AMC Theatres Phone Numbers and Emails
Toll-Free Number:
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(888) 440-4262Online Ticketing Order
Customer Service:
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(888) 562-4262
Events/ Guest Relations:
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(877) 262-4450
Headquarters:
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(913) 213-2000
AMC Theatres Emails:
AMC Theatres Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AMC Theatres Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AMC Theatres is 8884404262. 55% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 8885624262.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as AMC Theatres may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AMC Theatres Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AMC Theatres is 8884404262. 55% of consumers used this number to address their issues and concerns. Meanwhile, 33% of users reported contacting a real person successfully by dialing the phone number 8885624262.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as AMC Theatres may ask you for the following information to identify you as a customer: email, order id or tracking no or first and last name.
People call AMC Theatres mainly because of refund, account, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact AMC Theatres is Customerservice@amctheater.com. 65% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact AMC Theatres?
Most Popular Number:
| Total calls: 3 142 | Issues resolved: 48 | Last call: Jan 18, 2026 |
Contact Information
AMC Theatres Website:
AMC Theatres Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Phone Number:
Events +1 833-MEET2DAY
AMC Theatres Customer Service Reviews
Not good, cant contact a live customer service person.
No response to emails
Its bad customer service for its AMC members..
The bartender at the AMC theater in Skokie was very rude and unprofessional as was the manager on duty.AMC needs to start hiring adults.I still havent had a resolution in regards to AMCs customer service.
Tickets were cancelled without my consent and unable to purchase tickets for movie wanted to see. No one wouldve answer phones to help with complaint
How Good is AMC Theatres's Customer Service?
Summary of AMC Theatres Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AMC Theatres?
Refund Question:
- “Refund of basic membership and upgrade to A list membership”
- “Refund”
- “Refund /cancellation”
Account Question:
- “Can’t register my rewards card inline”
- “Unable to set up an online account. There is absolutely no way to get in touch with a customer service person. I don’t want to keep talking/chatting.”
- “Membership”
Payments and Charges Question:
- “Strange charge”
- “Dispute a transaction”
- “Charged for tickets and said error and never received my tickets”
Product/ Service Question:
- “I’d like to file a complaint”
- “Trouble with on line purchase”
- “Employees stashing product”
Request for Information Question:
- “Confirmation email”
- “Question about a charge”
- Concern as to local theater
Activation/ Cancellation Question:
- “I want to cancel my AMC Stubbs insider which I signed up by mistake yesterday and I can’t cancel it online so I’m trying to cancel it directly”
- “Canceling”
- “Need to cancel a purchase”
Employment Question:
- “I already have the Stubs Premiere and it doesn’t expire u til 12/2026”
- “Stubbs issue”
- “Stubbs password”
Cards Question:
- “Gift card”
- “Someone useful my bank card”
- “I want to use my carmike giftcard”
Return/ Replace Question:
- “Change time to 6 pm”
- “Change my seat”
- “Exchange tix”
Shipping and Delivery Question:
- “Dissatisfied with the AMC movie starting a hour late. AMC has not reached out to me”
- “I miss my movie yesterday to go watch the country. The tickets were at 9:30 and I wanted to see if I could get them for today.”
- “Never received purchased tickets that have charges pending on credit card”
Staff Question:
- Rude general manager customer service
- “Rude service refund”
- “Rude customer service”
Website/ Application Question:
- “App is not working and I need to book 11 tickets”
- “App”
- “App issaues”
Other Question:
- “Amc”
- “Switched tickets”
- “Handicap seating”
Compare AMC Theatres Customer Service To
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