AMC Theatres - Charged me online but did not receive ticket
Upon entering my card information to buy a ticket I received an error message so I assumed that it did not go through. But it did go thru, they charged my card and I did not receive my ticket.
Customer service is a joke, it directs you to a web page where they ask for more personal information. They cant handle ticket sales, why would I trust them with my information. Upon filling out their form I get an error message again stating card must be 16 digits. well its a American Express so its only 15.
So now I cant even submit the form because i cant get past that part. Really dumb system.
Reason of review: Problems with payment.
Monetary Loss: $18.
Preferred solution: Full refund.
AMC Theatres Cons: Website and billing.
Location: 3101 Cobb Pkwy #201, Atlanta, GA 30339, USA
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