79 views
1 comment

I booked 5 tickets online and had to change the date to the next day instead. The representative refunded me minus the cost of convenience fee for each ticket and they were unable to change the date to the date I wanted.

They said I had to refund and purchase again. I said okay, and after I cancelled my tickets, the representative told me that I will be refunded within 3 to 10 days. In other words, the money I had to purchase these tickets weren't going to be refunded in time for me to book my tickets for the date I wanted.

They charged quickly but couldn't refund quickly. Awful experience.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Lennox Usr

Whose fault is it that you booked the wrong day, yours or theirs, grow up and take responsibility for your own mistake child.

AMC Theatres Reviews

  1. 350 reviews
  2. 166 reviews
  3. 76 reviews
  4. 54 reviews
  5. 34 reviews
AMC Theatres reviews