To whom it may concern, This is Ms. Taylor a customer that comes to AMC Theater to watch the most recent movies.
I have very upset that me, and my family came to watch the Avengers but my daughter was addressed by your manager Tiffany that was very unprofessional. She stated that my daughter had to take her baby out or leave the movie. My grandson was quite. So she took him out ,and received a refund.
It doesn't state anywhere that babies, can't attend the movies, nor can they talk. AMC is apparently not family oriented. This caused me, and my family some hardship. My daughter left in tears causing me, and my son to have to find another way home.
Your manager thought this was a laughing matter but I did not. My grandson didn't get a chance to finish the movie, they were embarrassed,and hurt. An all my life I have never been treated so disrespectful in my life. I hope that you resolve this issue because if not I will take it a step futher.
Everyone deserves to be treated fair. I can be reached at 334 314-7271.
Product or Service Mentioned: Amc Theatres Manager.
Reason of review: Poor customer service.