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WE HAVE TRIED ON THIS AND OTHER OCCASIONS TO SIGN UP FOR AMC STUBS AND PURCHASE TICKETS ONLINE BUT THE SITE IS TERRIBLE AND IMPOSSIBLE TO GET INTO. WE HAVE TRIED ON BOTH MOBILE AND ON THE LAPTOP BUT THERE IS NO OPTION FOR GUEST CHECKOUT AND THE ACCOUNT WON'T WORK....
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1.0
Product
Amc Theatres Website
#1259868
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I can't believe that I was directed to their web page when I searched for their show times. They promoted pre-purchase of tickets and it seem reasonable to make their sales window issues easier. When checking out I find that they add a $3.50 CONVENIENCE charge!!!! What...
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Anonymous
CinemaDude

"Convenience Fee?" Convenience for WHOM? They should be PAYING customers $3.50 for reducing the load at the box office windows and thus allowing management the ability to redu...

1.5
Center Valley, Pennsylvania
Product
Amc Theatres Website
#1227919
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Amc Theatres - Online tickets

Feb 23 6:30am Purchased 3 tickets for Black Panther the site said error but the tickets were purchased. I have no tickets no confirmation just 54$ missing from my account
3.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Product
Amc Theatres Website
#1195800
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I called "guest services" spoke to Shymel in ATL, who provided the worst service I have ever received.I called to advise of a website issue and that I was unable to purchase my tickets online. Also said I am being forced to drive to the theater because the website was...
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Anonymous
Sarah roberts

Shut up cry baby

1.0
Product
Amc Theatres Website
#1187217
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AMC's new website may be the worst website ever designed.I have a 43 inch monitor. Why in the world do I need to side scroll through the movies to see what's playing? And no times on the movies until you click to buy a ticket. This was obviously written by a 20...
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Anonymous
Durpa

I guess it never occurred to you to just do what we used to have to do and use a news paper. They still exist. The laziness of the average American and the Internet hasnt kill...

Anonymous
RCM

Absolutely agree. I actually gave up trying to use it.

1.5
Product
Amc Theatres Website
#1080755
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AMC Theaters has the worst company website I've used in years.It was very bad before being redesigned. Now it's horrible. Today it is literally impossible to buy a ticket, and since the local AMC theater has gone to reserved seating, there is no way I'm going to just...
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Anonymous
Anonymous

Your complaints about things like not sitting in a corner seat indicate that you're just not getting your tickets early enough. Other people like to pre-buy, as well, and they...

2.3
Product
Amc Theatres Website
I didn't like
  • Website
#1022557
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Amc Theatres Website Review

Long time Stubs member. Updated website is horrible. No way to modify or cancel tickets. No confirmation of tickets purchased. No way to reach a human for assistance. Seriously considering cancelling all of our connections at this point.
Product
Amc Theatres Website
#1009934
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We usually go to a movie every Sunday at AMC Theaters - Esplanade in Phoenix.This is date night for us "old folks". We don't need to hear children so we only to to the adult side. A year ago they changed their menu so now we eat at home rather than eating in the movie...
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2.1
Product
Amc Theatres Website
I didn't like
  • Web site
#1002050
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Like some other reviewers, I tried to buy tickets off of AMC's new website only to receive no confirmation email or access to my tickets, and then be put on hold by their "customer service." This is either a case of regular incompetence and failed web design or planned...
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1.0
Product
Amc Theatres Website
I didn't like
  • Poor service
#998628
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I have been on hold waiting for over 30 minutes - waiting for a person to answer.I have sent an email without a response. I purchased tickets for tonight. The screen showed a confirmation number but have not received a confirmation email - over 1.5 hours after...
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Anonymous
Anonymous

Same here and I’m a Stun member

Anonymous
Misty

I have spent countless hours on phone calls and in e-mail communication with NO RESOLUTION WHATSOEVER!! The freaking site says my e-mail is invalid, though I receive e-mails ...

Product
Amc Theatres Website
#998362
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