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2.5

I am a new Stubbs Premier member this year. My wife and I see quite a few movies and thought the membership would be a value, award points for the concession and Tuesday movie discounts.

I was disappointed last Tues after purchasing two senior tickets to a show and paying $19.10 on line then finding out my cost would have been $11.48 if purchased at the theater, a 66% up charge!!! I called AMC Stubbs customer service and spoke with Algeria and was politely told it was the individual theaters policy on how the discounts are applied. I find your website to be misleading and would have expected some adjustment or compensation, i.e. additional award points.

We are already paying a 36% increase vs Hawkins for the convenience of booking on line and having reclining seats. I also sent an email to AMC explaining my problem but no response after 2 days!

I'm not sure at this time if I will renew my Stubbs membership. Harkin's is looking better and better.

Reason of review: Pricing issue.

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