Product: Amc Theatres Movie Theater Facility Clear all filters (17 of 17 reviews match)
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Amc Theatres in West Orange, New Jersey - Bed bugs in movie theater

Amc Theatres - Bed bugs in movie theater
on 11/11 went to the amc essex greene in west orange nj theater 2 towards the end of the movie felt my neck had lumps that seemed to be bug bites and i checked myself and was all over my neck as soon as i got home took my shirt off turned it inside out and sure enough bed bugs called the theater and nothing no call back im trying to prevent it from happening to someone else
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Review
#1706073 Review #1706073 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Pros
  • Never had a problem before
Cons
  • Condition of the facility is unacceptable
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Amc Theatres - Unclean theater

3.0
Details
I am a new resident of Owasso, Ok. I am a senior and visit theaters a lot. The theater here in Owasso was so unkept, I left and drove 20 minutes to a neighboring town to enjoy a movie. Owasso is a lovely town north of Tulsa. Incomes are high, homes are well kept. I feel sad that we don’t have a theater that is welcoming here. Please consider updating the theater here. I know more would visit it if were clean and inviting.
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Review
#1680068 Review #1680068 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Tags
  • Amc Filthy Conditions

Amc Theatres - No air conditioning or vent elation during last movie of the night!

2.0
Details
So very uncomfortable as we were watching Ad Aster 9:55 pm since it was the last movie they apparently shut the air and vents off for the evening ascthe enployees leave. We were so uncomfortable we had to get ice to eat just to cool down . Poor business tactic Brigid
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Review
#1660627 Review #1660627 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Reason of review
No air condition in theater
Loss
$32
Preferred solution
Full refund

Amc Theatres - False Advertisement

I attended the Rocketman on the 9th of June. Westgate 20 in Glendale, AZ. The website mentioned that the seats reclined and it was dine-in. We arrived and checked into our seats. The only thing in the seats that reclined was your own head, and this is with your own doing. The seats were terribly uncomfortable. With dining in. I’ll be damned if, guess how the food arrived to your seat? I regret attending this establishment.
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Review
#1556417 Review #1556417 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Reason of review
Not as described/ advertised

Amc Theatres - Very bad condition

My family and I tried to enjoy a movie on April 13,2019. This was our worse experience ever. After paying for our tickets, we walked into the theater to find white sheets on a row of chairs in the center of the theater. The smell of mold was nearly unbearable. The ceiling had approximately 9 tiles missing. And to top it off the movie was to start at 7:20 pm but with all of the repeated commercials the movie did not start until 8:15. I will never attended that AMC theater again even if it was free. Location off of 9 Mile Rd. Pensacola FL
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Review
#1519789 Review #1519789 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Reason of review
Bad quality
1.6
Details
AMC is after the almighty buck... instead of good value and service to its customers. They closed the front ticket windows so that they can try to sell you the drinks and popcorn at the same time they sell you the ticket. This causes long delays for the people who do...
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Review
#1484369 Review #1484369 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Cons
  • Long lines and no discounts
Reason of review
Poor customer service
Amc Theatres - AMC 2019 Best Picture Showcase- purchased tickets for four movies-only showed one (Vice)
I purchased online the Day Two Oscar Best Picture package (four nominated movies - 2/23/19). Ticket total-$35.00 + $1.75 convenience fee. I selected the AMC Waterfront 22 in West Homestead, PA. Movies scheduled to begin at 11:00 am beginning with Vice, then Black...
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Review
#1480383 Review #1480383 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Reason of review
Not as described/ advertised

Amc Theatres - AMC Stonybrook in Louisville KY has terrible audio

3.0
Details
Today as I entered the theater a woman was coming out and she said she was headed out to complain. She said the audio was so garbled that she could not understand what was being said and the background sound was way too loud. I listened for myself and I agreed. Several more people complained as well and we were told "A manager is working on it." A woman with a phone or a 2-way radio came in and someone told her it was too loud so it was turned down to the point that it was too low. This has happened to me on several other occasions and I complained then too and swore I would never go back. But it is so close to my house. But never again. GET IT RIGHT OR CLOSE UP!!!
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Review
#1446510 Review #1446510 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Reason of review
Bad quality
1.2
Details
The AMC Theaters in Sugar Land Texas on Sunday, August 21, 2018 had a limited showing of a Princess Monoke with only one showtime. The showing was well attended for the theater size for about 50 patrons, many who also pre-paid for the showing and also the convenience...
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2 comments
Anonymous
#1524993

I have the same issue on same day in Clifton NJ! It's ridiculous! And how ironic they won't return convenience fee?

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Review
#1310173 Review #1310173 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2
Preferred solution
Full refund

Contact Amc Theatres Customer Service

Mailing Address:
AMC Entertainment, Inc.
P.O. Box 725489
Atlanta, Georgia 31139-9923
United States
Phone:
(888) 440-4262
All Amc Theatres Contacts

Amc Theatres Reviews

  1. 134 reviews
  2. 101 reviews
  3. 46 reviews
  4. 15 reviews
  5. 16 reviews
Amc Theatres reviews
1.9
Details
I went to a 9 PM showing of Solo at the AMC in Assembly Row. The theater is only a couple of years old, and the seats are already tattered with the faux-leather peeling back on most of the seats in front of me. This should have prepared me for the sound going out in...
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Review
#1295491 Review #1295491 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Cons
  • Managers attitude and unprofessionalism
  • No leadership
  • Customer service non existing
Reason of review
Poor customer service
Loss
$15
Preferred solution
Let the company propose a solution