Product: Amc Theatres Manager Clear all filters (54 of 54 reviews match)
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Amc Theatres - AMC bay terrace kicked me and my 2 kids out of the theatre for having my led flash for alerts on my phone while it was on do not disturb. AMC never contacted me in regards to this complaint.

AMC did not call or contact me in regards to this matter even when I sent them a video of the manager who approached wearing a du-rag without identifying himself. Touching me forcing me and my family to leave while trying to watch the joker.
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Review
#1698017 Review #1698017 is a subjective opinion of poster.
Service
Amc Theatres Manager
Pros
  • Location
  • Seating comfort
Cons
  • Being threatened by the manager
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
1.0
Details
Amc Theatres - Complaint of manager
Amc Theatres - Complaint of manager
Amc Theatres - Complaint of manager
Amc Theatres - Complaint of manager
Amc Theatres - Complaint of manager
I am furious that a man who did not identify himself tapped my shoulder wearing a du-rag, and fitted sports cap demanding I shut off my phone. I told him I was not shutting off my device that it was already silenced. I received a FaceTime and audio call which is on a...
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1 comment
Anonymous
#1758208

Thank you AMC team for kicking out customers who use their cell phones. I hope this is done in other theaters as well. No refund should be given.

Review
#1671866 Review #1671866 is a subjective opinion of poster.
Service
Amc Theatres Manager
Pros
  • Recliner seating
  • Location
Cons
  • Poor customer service
  • Employees need to handle difficult customers better
Reason of review
Poor customer service
Loss
$70
Preferred solution
Let the company propose a solution
Tags
  • bad service
  • Nightmare Experience
  • Just HELP PLEASE
1.3
Details
The Stones River 9 in Murfreesboro has an overabundance of children's movies which play forever and forever. They have an overabundance of ethnic movies that are very violent. Movies play with one or two sitting and watching. Meanwhile, The Goldfinch does not pen for a...
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Review
#1649410 Review #1649410 is a subjective opinion of poster.
Service
Amc Theatres Manager
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
1.0
Details
I went friday morning to get tickets for Saturday afternoon, we were already sitting in the theater when this lady approached me to see my tickets. I didn’t have them. She said the tickets this employee sold to me was for Friday and I need to get out of there. The want...
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Review
#1529151 Review #1529151 is a subjective opinion of poster.
Service
Amc Theatres Manager
Reason of review
Poor customer service
On saturday April 13, 2019 my wife and I were trying to enjoy our movie night at Easton AMC in Columbus, Ohio and 5 minutes into the movie the AMC theatre manager sits down directly in front of me demanding to see our ticket stubs because we were supposedly in the...
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1 comment
Anonymous
#1679826

The one in Plainfield Indiana was totally disgusting the manager needs to be retrained on how to get his people to do there jobs correctly bathrooms, trash cans, concession stands, were absolutely in disarray

Review
#1514219 Review #1514219 is a subjective opinion of poster.
Service
Amc Theatres Manager
Reason of review
Poor customer service

Amc Theatres in New Orleans, Louisiana - Most horrible experience ever!

2.2
Details
I often visit the AMC theater in Metairie LA, Clearview location. I enjoy the dine in seats. But there is a manager that works at this location by the name of Bridgette!!! She definitely needs some more training or a demotion of position! I am also a manager in customer service. The way she treats customers and interacts with customers is beyond disgusting! I will never visit this particular AMC theater again based on TWO experiences with this manager alone! She has no customer service skills whatsoever! She also has one of the nastiest attitudes I’ve ever seen in a workplace! Something needs to be done about this or you all will lose a lot of business there at that location!
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Review
#1499435 Review #1499435 is a subjective opinion of poster.
Service
Amc Theatres Manager
Cons
  • Nasty way i was treated by the manager bridgette
4.1
Details
I wish I had my phone to have recorded my complaint. I stood in line at the snack bar long line 3 workers plus 1 lead clerk? Maybe alongside one of the workers talking to a couple of customers at the counter. Finally I get to the front of the line. About 30 customer...
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1 comment
Anonymous
#1700473

Good manager backing up his employees from *** customers like you. Did you think the manager would side with you over his own employees?

He's gonna see you for 1 minute and forget your face forever.

The manager has to work with these kids every day. The employees are more important than the guests, understand this.

Review
#1479268 Review #1479268 is a subjective opinion of poster.
Service
Amc Theatres Manager
I visited the amc Ridgefield park nj theater yesterday at 145 and had an incident that I am so upset about that I couldn't even watch the movie afterwards. I am an A list member and I was first on the premiere line to buy my movie ticket. There is only one teller and...
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Review
#1475517 Review #1475517 is a subjective opinion of poster.
Service
Amc Theatres Manager
Pros
  • Movie screens and sound
Cons
  • Management and employees
  • Customer service needs retraining
Reason of review
Poor customer service
Preferred solution
THE MANAGER TO BE CORRECTED SO THAT I WILL NEVER HAVE THIS PROBLEM AGAIN

Amc Theatres - Mrg complaint

2.3
Details
A lady i guess mgr with dark hair. Gives me and my girlfriend hard time everytime we go up thete to woodlands movie amc .. I never had anyone speak to me the way she does. She needs to be fired.
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Review
#1463296 Review #1463296 is a subjective opinion of poster.
Service
Amc Theatres Manager

Contact Amc Theatres Customer Service

Mailing Address:
AMC Entertainment, Inc.
P.O. Box 725489
Atlanta, Georgia 31139-9923
United States
Phone:
(888) 440-4262
All Amc Theatres Contacts

Amc Theatres Reviews

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Amc Theatres reviews
In Hamilton, N.J. yesterday Sunday January 21, 2019 to see The Upside staring Kevin Hart (4:05 p.m. showing). At the ticket purchase counter I asked for an adult ticket and a child's ticket she asked how old my daughter was and I told her 11. So she gives me the...
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1 comment
SaneJellyfish867
#1633960

Don't you just hate it when suspicious people create a troubling situation?? I hope you get your daughter's birth certificate & send a copy or picture of it to someone in upper management at amc.

Review
#1453526 Review #1453526 is a subjective opinion of poster.
Service
Amc Theatres Manager
Reason of review
Order processing issue