Product: Amc Theatres Customer Care Clear all filters (0 of 50 reviews match)
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Amc Theatres - My concern

There were a couple of movies that I wanted to see this week, I was on vacation last week. But it seems to be ongoing. The fact that a movie doesn't run at that theater long enough Streets of Woodfield. I'm starting to think when they get the money upfront they don't feel obligated to have the movie show long enough
4.7
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Amc Theatres Customer Care
#1391718
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I went to the theatre today Aug 9 2018 at 8:45pm and when we purchased the tickets they asked us for the age for evryone gave us the tickets. We were going to watch equalizer, when we got to give the tickets to enter the movie they stopped us and asked us kids ages...
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2.7
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Amc Theatres Customer Care
#1325940
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Amc Theatres - Lazy employees

Went to amc theaters in the woodlands.. and Ive never seen such lazy employees, I asked them questions and all they replied with was “I dont know” instead of making an effort to help they didnt even bother. Hire employees that actually want to work.
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Amc Theatres Customer Care
#1304398
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Amc Theatres - Stupid

The new curfew rule is ridiculous. As a 20 year old woman, my sister and I could not see a movie at 7pm because she is 17 and was not allowed in without a 21 year old. You ruined our night.
2.2
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Amc Theatres Customer Care
#1303815
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Took my daughter and granddaughters to a movie. We were meeting a friend there who has CP and is permanently in a wheelchair and I am handicapped myself. I was told I couldnt purchase handicapped seating but to pick regular seats anywhere and sit in the handicapped...
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1.6
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Amc Theatres Customer Care
#1287175
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Amc Theatres - Angry Customer

I paid for dine in theater price and was refused service from the kitchen and denied a refund.
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Amc Theatres Customer Care
#1281814
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I encountered a issue with a employee compromising my stubs account and was seeking help from the guest services for solution. The employees have an attitude and looks like they only know how to do one thing and just that only one thing, unwilling to provide customer...
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1.0
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Amc Theatres Customer Care
I liked
  • Movies
I didn't like
  • Management and employees
#1268395
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When I joined Stubs in 2001, membership was $4.00; now it is $15.00 per year and I am still waiting for the "coming soon" restoration of my movie "History"? It's been "coming soon" for more than two years. Time for class action litigation? History is part of the...
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Anonymous
Ms. Susie

Goodbye not important

Product
Amc Theatres Customer Care
I didn't like
  • Too cold in theaters
#1260080
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They are renovating the AMC in Antich Tennessee for like 6 months. It needed it. But it seems no matter the time if day we go or the rating, the employees just dont care about thier jobs. They are all teens that dont take anything seriously. Since when is it acceptable...
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2.0
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Amc Theatres Customer Care
#1259966
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Horrible experience when an employee accused us of watching two movies with the same ticket. She was busy chatting away with her friend when we walked past her and then she came running behind us claiming she saw us walk out of another screen. We challenged her to see...
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1.0
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Amc Theatres Customer Care
#1254691
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