Product: Amc Theatres Customer Care Clear all filters (28 of 28 reviews match)
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I have been a premier stubs member since they started the program.Their online site and service is horrendous. Rude, non helpful, and non caring. I purchased four $25 gift cards on a day that you could receive a $10 concession card for every $50 in gift cards. I called...
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2.0
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Amc Theatres Customer Care
#1138743
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Terrible experience of getting discriminated by the staff and the manger at this theater!At the entrance, the staff didn’t let me in, because I had a Chipotle bag in my hand. They said according to AMC’s policy, no food and beverage is allowed inside the theater. I...
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Amc Theatres Customer Care
#1118864
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I am an AMC premiere stubs member.I have spent nearly a thousand dollars at AMC in the course of six months. Frankly, I won't be giving this theater a cent more. Like another Yelp reviewer, this theater's Minnie-Mouse wanna-be, who will not provide a name nor wear a...
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Amc Theatres Customer Care
I didn't like
  • Lack of response after customer initiated email and call
  • Poor service
#1118389
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Amc Theatres - AMC..your the pits,

#1134067
You have 1 person selling tickets,and the same person selling drinks an snacks..l came to see a movie not stand in line 30 minutes..or longer..Regal Cimenas always have three or more people selling tickets,an a different area for drinks...l will not be back. Your management is the Pitts . .you set your self up for failure..losing dollars trying to save dimes. .Dan Johnson.
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Amc Theatres - AMC Frisco Texas

#1109844
1.7
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$5 Tuesday movie deal and 1 person working the snack counter! What are you thinking?! I miss half of the movie just trying to get a coke while other people are ordering wings and food items. Terrible customer service. I will never go back to this theater again!!!!!!
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Amc Theatres - Tried to use job discount from holy cross

#1094888
3.0
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Told at counter they dont give it.asked ti speak to a manager was told how to. Went to movie then was asked to show ticket stub like i snuck in the movie with my son. Refresments acting like i am a thief.
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Amc Theatres - Why I could not enter Theatre
1/1

Amc Theatres - Why I could not enter Theatre

#1074513
3.5
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I purchase tickets for Amc theatre in Ford City the time was was 7:20 as I gave my tickets to the ticket agent she would not let me in . If you sold me a ticket I should be allow in the theater. I was tried and I wanted to sit down in the lobby I was not going in to the theater. I think this is a rule that does not make any sense,
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I have not tried to contact the theater directly but will do so asap.My complaint is several took my three granddaughters to see the 11 am showing of Leap, we got there a 10:30 stood in over a 40 min line to get tickets, when I got up and it was my turn I had to wait...
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1.0
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Amc Theatres Customer Care
#1091008
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How is it that my family went to see rise of the planet of the apes a PG13 movie and we have to sit hear with my young girls and watch Rated R Previews that is unacceptable.Something has to change that's bs!!!!On top of all that we came to the AMC in linden NJ for the...
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Amc Theatres Customer Care
#1076700
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They charge me $30 for membership fee.I called and first they said they'll send me 2 free tickets. 1 month later they said they will refund me with a check of $15. 3 months later I called and they said they need to review it and see what's going on. They charge me $30...
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1.0
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Amc Theatres Customer Care
I didn't like
  • Refund policy
#1073016
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I booked 5 tickets online and had to change the date to the next day instead.The representative refunded me minus the cost of convenience fee for each ticket and they were unable to change the date to the date I wanted. They said I had to refund and purchase again. I...
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ChadNewman2017
ChadNewman2017

Whose fault is it that you booked the wrong day, yours or theirs, grow up and take responsibility for your own mistake child.

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Amc Theatres Customer Care
#1061493
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Amc Theatres - Customer Care Review
Amc Theatres - Customer Care Review
Amc Theatres - Customer Care Review
On 4/3/17 @6:30 was denied tickets, after Jermaine the manager said to sell it, to me and my friends.She the girl in the picture said me and my friends should not be together at all at the AMC .Oh my 5 friends are Arab and I am Afro American..I have a photo of us at...
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Anonymous
Anonymous

what movie did you try to see if it was rated R and none of you are 21 or over then she has the right to not sell you a ticket

1.6
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Amc Theatres Customer Care
#1029723
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The worst movie theater costumer services ever.While in line they told us to use the kiosk, our movie was starting at 9:35 and it was 9:35. The kiosk wasn't selling that show at 9:35. I asked the employees why I can't get the movie she said you have to wait in line...
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1.0
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Amc Theatres Customer Care
#1006292
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ad another terrible experience at AMC Magic Johnson theater in Harlem, NYC.1. They don't have enough box office workers, and have long lines to get tickets 2. Their automated kiosks don't work, but they don't say "out of order." Instead, they take you through the...
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Amc Theatres Customer Care
#1005892
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