AMC Theatres - AMC Desert Ridge 18
My wife and I just returned from viewing "I, Tonya". We enjoyed the movie but the venue experince was very disappointing.
The decision to have movie goers place orders and pay at one desk and then walk across the lobby to retrieve your items, is a design disaster. We waited 10 minutes for $7 pretzel bites that were disgusting. In addition, you don't obtain your beverages at the counter in which you retrieve your items. No, you walk to the soda stations on either side of the lobby and fill your empty cup that they give you.
The lobby was filthy and littered with trash. The bathroom was disgusting as well and smelled something horrible.
We will avoid AMC at all costs. Harkins gets it right and is far more superb theater.
Reason of review: Bad quality.
Location: Desert Ridge Marketplace, 21001 N Tatum Blvd, Phoenix, AZ 85050, USA
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