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1.8
Details
AMC theatres is a joke. I purchased 2 tickets for Star Wars: The Last Jedi for IMAX. When I gave the usher my tickets she informed me that there were no 3D glasses as IMAX is changing to 3D like visuals without glasses. I figured alright, times are changing. Watched...
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2 comments
Anonymous
#1428872

IMAX doesn't necessarily mean 3D, you know. It's still an IMAX movie regardless of the format.

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Review
#1167127 Review #1167127 is a subjective opinion of poster.
Product
Amc Theatres Star Wars: The Last Jedi Movie Ticket
Reason of review
Not as described/ advertised
Featured
1.9
Details
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
AMC Theater in Rockaway NJ is one of the better theaters in the chain and it's dirty, understaffed, untrained, unmanaged, etc, etc. To start management is usually under 30 and hiding in the back office. They don't help when the lines get long or concession lines are...
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1 comment
Anonymous
#1700446

Guess what dude, movie theaters are managed and employed by people who are kids. They don't give a damn about your experience, only that you spend your money, are in and out, and don't open your mouth.

Grats you were in the concession business for 35 years. No one at Rockaway cares.

Review
#1164898 Review #1164898 is a subjective opinion of poster.
Service
Amc Theatres Sanitary Conditions
Pros
  • Location
Cons
  • Poor service
  • Horrible service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Amc Theatres - AMC gift card does not work

I was gifted a card for $15 when I went to pay for Thebes tickets clerk said there was zero on my $15 dollar card. Will not use their products again.
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Review
#1163620 Review #1163620 is a subjective opinion of poster.
Product
Amc Theatres Gift Card
Reason of review
Damaged or defective

Amc Theatres - No heat at amc Deptford Jan 2 2018 for star war movie

Purchased 2 starwar tickets same day viewing wish they would have informed me that their theater heating system was not workin
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Review
#1162066 Review #1162066 is a subjective opinion of poster.
Product
Amc Theatres Heater Facility
Reason of review
Bad quality
On 12-26-17 went to see The Last Jedi in Savannah GA. 2 People working selling tickets and concessions. Line probably had 50 people trying to purchase tickets. Moved at a snail's pace. Because no one was taking tickets people left the line and simply walked into the...
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Review
#1160446 Review #1160446 is a subjective opinion of poster.
Service
Amc Theatres Sanitary Conditions
Reason of review
Poor customer service

Amc Theatres in Kokomo, Indiana - New Year’s Eve

1.9
Details
The last show is at 7:35 pm. This theater is making people go out of town. The management at this theater is very bad. They also used to have early matinees. And stoped them.
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Review
#1159553 Review #1159553 is a subjective opinion of poster.
Service
Amc Theatres Customer Care
Reason of review
Poor customer service
1.9
Details
Amc Theatres - Not a great experience at Catasaqua Rd location in Allentown
We went to see a movie that was to start at 11:50 and we went to the counter and told the kid 2 plus a popcorn. The blonde kid, who looked thrilled to be there working, HA, says nothing, grabs a bucket, scoops popcorn into it, and basically threw it on the counter...
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Review
#1159233 Review #1159233 is a subjective opinion of poster.
Product
Amc Theatres Movie Theater Facility
Reason of review
Bad quality

Amc Theatres - Filthy AMC at Stonebriar Mall Plano

1.6
Details
How do I even begin. - 1 person issuing tickets at ticket counter on Thursday night before a holiday weekend. - line was 4 lanes long to get tickets - Inside theatre was extreme uncleanliness....popcorn and trash all over the floors, this theatre (Jumanji movie) had not been cleaned at all. - refreshment counters and floors were extremely dirty with trash - bathrooms were so nasty (girls) - there was no food available before the movie (we were at 415 movie showing) I cannot imagine what the other theatres looked like but our experience was not good for this mall.
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Review
#1158073 Review #1158073 is a subjective opinion of poster.
Service
Amc Theatres Sanitary Conditions
Reason of review
Bad quality

Amc Theatres - Horrible

1.0
Details
Called every phone listing including the one local theater about general info. on a gift card. No representative at any google listed number would take a phone call. A bunch of pre recorded messages and lies about your high call volume to call back later. You have wasted 1 hour of my time trying to speak with any AMC representative even at corporate level. Your customer service line is a farce, you have to be one of the worst run companies on the face of the planet. I am going to Walmart to see if they have a cash exchange because I wouldn't want to patronize a company such as yours. Neil Woofter 747 Pond Lily Way Venice, Fl 34293 941 493 4803
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Review
#1156612 Review #1156612 is a subjective opinion of poster.
Product
Amc Theatres Gift Card
Pros
  • Customer service is non existing
Cons
  • Customer service non existing
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • bad service

Amc Theatres in New York, New York - I’ll managed staff/filthy theatre

1.0
Details
AMC on 86th Street and Third Avenue in Manhattan. Very long line for ticket purchases and one cashier. Employees are always on break. Ladies’ room not cleaned. Lights not turned off during feature film. Had to ask a staff member to turn them off. Very poorly managed.
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Review
#1156591 Review #1156591 is a subjective opinion of poster.
Service
Amc Theatres Sanitary Conditions
Reason of review
Bad quality