filters
state:
Show
city:
Show
product:
Show
Went to two different amc theatres and audio level set way too loud Both obese slobbish managers acted put out at having to deal with complaints and claimed noise level set by the corp. RUINED BLADE RUNNER FOR US Ironic as I had spent a day with Phillip K. *** Shortly...
Read more
1.0
I didn't like
  • Lack of response after customer initiated email and call
  • Too loud
#1116277
Reply to reviews
My debit card was fraudulently charged about $250 for concert tickets purchased online for a concert ticket in Florida. Unfortunately, I was at work that day in Idaho. Do you think they even gave a ***? No, I have to go to my bank and have them investigate it. Their...
Read more
#1116113
Reply to reviews
i apologize for my profanity in advance, but *** AMC THEATRES!! all me and my friends were trying to do was see a movie. was it rated r? yes. were we underage? yes. BUT there was an adult accompanying us for at least half of this experience so i don't understand how or...
Read more
Anonymous
Anonymous

You said the adult was there for half of the experience, so did they leave partway through? Because the rule is that they have to be there with you for the entire duration. Ju...

Anonymous
Anonymous

Good for AMC!

#1099049
Reply to reviews

Amc Theatres - AMC Frisco Texas

Amc Theatres
#1109844
1.7
Details
$5 Tuesday movie deal and 1 person working the snack counter! What are you thinking?! I miss half of the movie just trying to get a coke while other people are ordering wings and food items. Terrible customer service. I will never go back to this theater again!!!!!!
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Product or Service Quality
Staff
Website

Amc Theatres - Convenience fee is bs

Amc Theatres
#1105007
1.4
Details
$3.50 convenience fee for 2 tickets is a completely bs fee. I will be purchasing a $10 per month moviepass to cut out this absurd fee altogether.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Amc Theatres - Worst customer experience ever!!!

Amc Theatres
#1101699
2.0
Details
These people at the AMC Theaters have no customer service training nor do they care for what you buy or what you need. I will never return to this theater again!!!!
Comment
Show
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Amc Theatres - AWEFUL

Amc Theatres
#1101370
1.0
Details
i got i.d. 3 times as an 18 year old and the last one was by a cop. You guys need to get a better system this *** is stupid as***.
Comment
Show
Customer service
Staff
I have not tried to contact the theater directly but will do so asap. My complaint is several took my three granddaughters to see the 11 am showing of Leap, we got there a 10:30 stood in over a 40 min line to get tickets, when I got up and it was my turn I had to wait...
Read more
1.0
#1091008
Reply to reviews
AMC's new website may be the worst website ever designed. I have a 43 inch monitor. Why in the world do I need to side scroll through the movies to see what's playing? And no times on the movies until you click to buy a ticket. This was obviously written by a 20...
Read more
1.5
#1080755
Reply to reviews
Purchased a Premier Club membership, then employees do not put in credits. AMC would rather fight with a customer that to make it right. Joined in May 2017 and they told me I have to produce my Tuesday weekly stubs. Told me I should have checked what the employees were...
Read more
1.0
I didn't like
  • No leadership
  • Managers attitude and unprofessionalism
  • Rewards program alienated me as a consumer
#1079762
Reply to reviews
How is it that my family went to see rise of the planet of the apes a PG13 movie and we have to sit hear with my young girls and watch Rated R Previews that is unacceptable.Something has to change that's bs!!!!On top of all that we came to the AMC in linden NJ for the...
Read more
#1076700
Reply to reviews
They charge me $30 for membership fee. I called and first they said they'll send me 2 free tickets. 1 month later they said they will refund me with a check of $15. 3 months later I called and they said they need to review it and see what's going on. They charge me $30...
Read more
1.0
I didn't like
  • Refund policy
#1073016
Reply to reviews
Negative stars! This might be long, but please read this. Do NOT under any circumstances go to an AMC theater. (This review in particular is for AMC in Burbank, CA). I have a friend who is handicapped and worked at this theater. Due to her handicap, she is unable to...
Read more
1.0
#1072062
Reply to reviews

Contact Amc Theatres

Mailing Address:
AMC Entertainment, Inc.
P.O. Box 725489 Atlanta, GA 31139-9923
Atlanta, GA 31139-9923
Phone:
(888) 440-4262
More
Amc Theatres - Reserved seating
In my opinion, as often movies are being shown, reserved seating in a movie theater is completely bogus. It takes all the spontaneity out of goin to the movies. Ive tried it, not a fan. I have 2 kids, bought them movie tickets for stocking stuffers, they cant be...
Read more
Anonymous
Anonymous

Get over it

#1071442
Reply to reviews